Quite simply, Velma (Hotel chatbot) installed on the website generates direct bookings; and qualified leads for the sales teams. In 2023, these leads amounted to over $579M*.
*Audited by Ciklea Accounting & Audit Paris.
The AI virtual assistant, Velma, successfully processes 85% of customer requests in 35 languages, enabling you to maximise your conversion rates and boost the efficiency of your teams, while reducing operational costs.
Conversation analysis can be used to generate predictive models enabling you to update the hotel's website in real-time, as well as your communication and marketing campaigns (Use SEO for more direct booking).
By harnessing AI and big data in the hotel sector, Quicktext provides a unique proposal, enabling you to:
Quicktext's technological advance has been recognised on a number of occasions, in particular at the Premium Travel Awards in Shenzen, China, and at the International Tourism Meeting in Paris, France.
With a recommendation rate of 96% according to the Hotel Tech Report, which assesses the quality of technological solutions in the global hotel industry, Quicktext is regularly ranked #1 in the field of AI in the hospitality industry among 24 companies (Not just the best hotel chatbot).
Quicktext analyses, structures and provides over 1900 data points for every hotel.
This structured and centralised data supplies responses for artificial intelligence, optimises online marketing strategy, and dynamically generates content (web, app, help desk).
Q-Brain+: the AI behind Velma, is the first and only AI for hospitality composed of both conversational and generative AI layers.
Velma, equipped with this 4th generation AI (Hotel industry βNo.1 Artificial Intelligence of the Yearβ at the Premium Travel Awards) enables hotels to increase their incomes, boost staff productivity and improve customer satisfaction.
Quicktext anonymises, centralises and indexes all the data produced during conversations between Velma and customers.
Processing this data enables you to:
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Strategic workshop for hotel managers hosted by the Hotel Association of New York City.
Join Benjamin Devisme of Quicktext for practical insights on leveraging AI to increase direct sales vs OTAs, automating tasks while maintaining a human touch.
The interactive format will enable everyone to get practical answers to their questions about what hotel managers can and achieve with AI today to meet their operational and sales challenges.
Date: May 16, 2024
Location: Hotel Association of New York City, 34 East 51st Street, 8th Floor, New York, USA
Time: 16:00 - 18:00
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Heading south!
We are going again on a tour around Spain, starting with the spectacular city of #Puerto de Santa Maria in collaboration with Profitroom and Takyon.
We are pleased to invite you for breakfast, where we will chat about the current concerns of hoteliers and present the results of our latest study "How to automate repetitive tasks in your web portal!".
Date: April 19, 2024
Location: Hotel Puerto Sherry, Puerto Santa Maria, Cadiz, Spain
Time: 10:00 - 12:30
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Join us for a groundbreaking webinar, "What Hoteliers of 2030 Wished They Knew in 2024," hosted online in French in Montreal & Paris!
Featuring a session by Benjamin Devisme, Co-founder of Quicktext, on "Increasing Direct Sales with AI and Common Sense".
Learn how to leverage AI technology to boost your direct sales and stay ahead of the curve in the evolving hospitality landscape.
Learn about the concrete value AI brings in 2024 and how to seamlessly integrate this technology into your operations. Don't miss out on insights from AHGM and Quicktext!
Date: April 10, 2024
Time: 14:00 (Montreal) - 20:00 (Paris)
The possibility of integrating multiple communication channels. Integration with Booking, expedia and many others. A very complete backend. Hotel chain friendly. Very customizable. Continuous improvement and attention to customer feedback Very quick integration with our booking engine.
Quicktext is the best-suited platform for our hotels. Its user-friendly back-end interface supports multiple languages and links with our booking engine for real-time reservations, generating incremental revenue. Our GM and staff love the tool, and Quicktext's support worked closely with us from onboarding to post go-live.
Quicktext has proven to be an efficient and affordable system for us, providing exceptional service and response to both our staff and guests. It has played a vital role during this crisis by attending to guest inquiries promptly. We appreciate Quicktext's support and look forward to a long-lasting partnership.
Quicktext's customer reps are exceptional, always improving the software to our needs. The user-friendly interface allows control over AI text responses, while multilingual support caters to our global customer base. Quicktext's live chat has boosted revenue by quickly responding to inquiries.
Velma can answer customer queries instantly, making it a persistent presence on our website. It provides polite and efficient customer service and can manage multiple conversations simultaneously, replacing traditional forms of contact such as emails and phone calls. Velma is easy to integrate and manage.
Quicktext is a specialized solution that understands our needs. Their evolving platform is an excellent conversational and conversion tool, with data analysis helping us focus on the right metrics. Onboarding Quicktext is straightforward, enabling us to concentrate on business.
